Contact information

We are here to help. Reach out with any question about your order, product, return, or anything else.

EMAIL
support@rothmere.co — we respond within 24 business hours. Emails received on weekends or U.S. federal holidays are answered the next business day.

PHONE
+1 (307) 435-9015 — available Monday through Friday, 9:00 AM to 5:00 PM EST (Eastern Standard Time, GMT-5).

MAILING ADDRESS
799-701 Fremont St, Thermopolis Wyoming 82443, United States

BUSINESS HOURS
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed

WHAT WE CAN HELP WITH
- Order status and tracking
- Returns and exchanges (see our Return Policy)
- Product questions (size, materials, motor)
- Shipping inquiries (see our Shipping Policy)
- Billing questions
- Wholesale or partnership requests

BEFORE YOU CONTACT US
You may find your answer in our Frequently Asked Questions page at rothmere.co/pages/faq.